When the General Manager John Catoe of WMATA is answering questions from the community, you best believe we will be asking them!
Here is our question:
Washington, DC: Several women and men have reported to us, at Holla Back DC!, that they have been harassed by bus drivers and WMATA employees in Metro Stations. We know Metro officials condone catcalling, honking horns to get attention of passerbys, or asking patrons for their numbers when they are seeking assistance. However, it continues to happen. What do you suggest a WMATA patron should do when this type of harassment happens? Holla Back DC!http:hollabackdc.wordpress.com
Reply: Anyone being harassed in any way by a Metro employee should take the name of the employee, record the date, time and location of the incident and report it our customer service department, at 800-637-7000 or online at www.metroopensdoors.com[.] When an incident is reported, a case file is created and the information is sent to the head of the Division for the employee in question. We will conduct a thorough investigation and take appropriate action. Harassment is not acceptable, please do not tolerate it, take action and report it, so that we can take action as well.
Have people done this? And if so, what was WMATA’s response?
Is it before 1P and you wanna post a question? Go here.